Privacy Policy

We collect information you provide directly, such as your name, email address, company, and any details you share when you contact us or request a proposal. We also collect limited technical data automatically, such as IP address, browser type, and pages visited, through analytics.

We use your information to:

• Respond to enquiries and provide the services you request.
• Prepare proposals and manage client engagements.
• Improve our website, content, and services.
• Send relevant updates where you have agreed to receive them.

We process personal data on the basis of your consent, our legitimate interest in operating and improving our business, and to perform contracts with our clients.

We do not sell your personal information. We may share it with trusted service providers who help us operate the business (such as hosting and analytics providers), under agreements that require them to protect your data.

We keep personal information only for as long as necessary to fulfil the purposes described in this policy or to comply with legal obligations.

Depending on your location, you may have the right to access, correct, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can control cookies through your browser settings.

All customer data is owned entirely by the customer at all times. Leadivon acts solely as a data processor — never a data owner.

Data is securely stored on cloud infrastructure provided by Google Cloud and AWS, deployed across multiple availability zones to support redundancy, resilience, and uptime.

• Encrypted in transit and at rest
• Role-based access control
• Continuous monitoring and intrusion detection
• Regular security audits and penetration testing
• Multi-factor authentication

Our platform is certified under the EU-US Data Privacy Framework, the UK Extension, and the Swiss-US Data Privacy Framework.

All data is fully exportable at any time in standard formats via API or CSV.

Available on written request. Completed within 30 days.

For any privacy questions or requests, email info@leadivon.com.